SUMIT NARULA
300, Antibes Drive, Apt#1008, Willowdale, Ontario M2R 3N8   (416) 73908044
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OBJECTIVE                  
  Seeking a telemarketing job in your organization.

SUMMARY OF SKILLS
 Sales and Marketing Diploma
 Excellent Interpersonal and communication skills
 Ability to work in Teams and Independently
 Fluent in Hindi, English, Punjabi

WORK EXPERIENCE                                         Oct 2000- Mar 2001               

Assistant System Administrator and Web executive
World Wibe Institute , Delhi, India

 Managed Computer laboratory
 Worked with Windows NT 4.0
 Assisted Students in solving Problems in Java and Visual basic

Receptionist and Data Entry Operator          Apr 1998- Sep-2000
            Protex Electrical (P) Ltd., Delhi, India
 
                Data entry jobs
 Managed inbound and outbound calls
 Managed Counter Sale
 After-Sales Service Assistance                                                                                                                                                                   

Customer Service                                                             Aug 2001-Feb 2002
             Taco Bell, Prizm Brands Inc, Canada
 
                Handled cash register
 Assisted customers
 Basic maintenance and management
         
            Telesales Representative                                Mar 2002- Apr 2002
            Teleperformance Canada

                           
EDUCATION

Advance Diploma in Software Engineering.           Apr 1998- Mar 2001
Aptech Education Centre, Delhi, India

Operating Systems

· Windows 98/NT
Packages:
· Microsoft Visual Basic for Windows
· Core Java
· C and C++
· Ms Office
· HTML, ASP, and SITE SERVER COMMERCE

Basic Post Graduate Diploma in Business Communication And Global Marketing  Management                                              Apr 1999- Apr2001
NIS Education Centre, Delhi, India

Certification in Networking and Telecommunication
Courses Completed: -                                         May 2001-
· TCP/IP
· Internetworking Protocols

REFERENCES

Vishal Mehrotra                                                   (905) 316-8675
I/T Specialist, IBM

Gurmeet Haar    (416) 244-0547
Production Planner, S&C Electrical

Ripudaman Doad                                              (905) 678-8440
I/T Architect, Chameleon Systems

Balbir Singh                                                       (416) 720-4298
I/T Professional, Bell Canada